Our goal here at JewelHeart is 100% satisfaction, that is why initial shipping is free.

If for any reason you are unhappy, please return the item(s) within 30 days after delivery, and we will gladly issue a refund or exchange. To be eligible for a refund, all returns must be in their original packaging, unworn, undamaged, and in sellable condition.

No returns or exchanges will be permitted for items whose return request was submitted after 30 days of purchase.

Submit your Return Request here : Contact Us

Please include ORDER NUMBER, EMAIL ADDRESS, and REASON FOR RETURN.

Allow 1-2 days for us to process returns.